I have recorded and created this video, as a clear example of someone who loves her job. At least, that’s how I interpreted her message. Check it out for yourself.

Let me first give you a brief outline. Toronto Transit Commission (TTC) has an automated subway announcement system recorded by a lady called Susan Bigioni, mainly set up to help the visually impaired. And this is what one normally hears while travelling on the subway. However, on New Year’s Eve I was on the subway in Toronto on the way to work, and it wasn’t Susan Bigioni’s voice that I could hear, but another lady’s voice who, to me, clearly portrays her love and passion towards her job and her passengers. I started recording her voice, because I had been previously on ‘her’ train, so I knew what was coming at St George Station and Yonge Station, where most of the people exit the train. The fact that the second car was out of service – was a bonus. Her colourful messages gave everyone a cheerful start to the day – everyone on the train had at least a half-smile.

To make it clear, I also believe that Susan Bigioni (actually there is a picture of her in the video) did a wonderful job with her lovely voice, as certainly not everyone is cut for the job.

So, here is a recording of the 2 women. The first part has Susan Bigioni’s automated recording, and the second part has the other lady’s voice. In addition, instead of just doing an audio recording, I also added pictures of TTC subway for your enjoyment.

Now my message from this is: assuming correctly that the second lady does indeed love her job with a passion, then let’s all take her inspirational example and go the extra mile for our customers / clients / team / employees / students.

Enjoy the video, and make sure to let me know what you think.

To Your Success

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